| Clarified situation |
“Instructional feedback and positive feedback was used predominantly throughout the 1:1 feedback. I found that using these methods gave clarification on the situation and built my self esteem that I could achieve what has been asked of me” |
UFQ |
| Confidence |
“Made me feel even more confident in my game” |
UFQ |
| Encouraging |
“Yeah um, well it certainly wasn’t negative; they were always trying to be encouraging. There’s no doubt about that, it certainly wasn’t negative. So um yes they were encouraging at times and didn’t try to overload you with too much information” |
Telephone interviews |
| Enhanced performance |
“Umpire totally took on board totally the observations made in the first half. Superior performance all round – has lifted her performance onto a different plane” |
UFQ (assessor) |
| Self-esteem |
“The feedback from the other person which happened earlier on in the day, um, you know that made me feel good and that made me feel good about myself” |
Dual interviews |
| Increased desire to learn more |
“Positive feedback and had the urge to want more info on what I could do to improve my umpiring” |
UFQ |
| Motivation |
“Motivational feedback was used and boosted my confidence further” |
UFQ |
| Planning/goal setting |
“I can accept that I might not have performed providing that the feedback they give me meets that criteria of being constructive so that I know how to, or what I’m doing, how to move on from there” |
Dual interviews |
| Reinforced good practice |
“Well you need it if you’re going to improve. You need to know what you’re doing right, what you’re doing wrong, absolutely brilliant, no doubt about it” |
Telephone interviews |
| Self-efficacy |
“Motivational – really pleased she took on board and showed evidence of spreading vision behind backline. She said she felt better and more confident with vision” |
UFQ (assessor) |
